Thursday 5 January 2012

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Unable to Access USB Ports

Drivers


Special software programs, known as drivers, are typically needed for a computer to interact with devices that access its USB ports. When these drivers are not installed or have been deleted, the computer will appear as if it is unable to access its USB ports. This is indicated by the computer reporting that a connected device is not present when it actually is or that the port cannot be found. Run a system wide search for the driver’s name to see if it is present on the computer. If not, reinstall the driver from the connected device’s installation disc, which typically comes with the device. If you no longer have access to the disc, check the device manufacturer’s website to see if it is available for download.


Glitches


Occasionally, computer glitches cause a computer to fail in its attempts to access its USB ports and any devices that are connected via a USB cable. These glitches can be caused by malfunctioning or damaged wiring inside the computer. Often, you can fix these types of problems by restarting or turning the computer off and back on again, a process that resets the drivers and wiring that connect the USB ports to the computer.


Identification Issues


Sometimes, a computer fails to recognize or identify one of its USB ports or drives due to a misidentification that is easily fixed. From the computer’s “Control Panel” option on the “Start” menu, choose the “Administrative Tools” icon, then open “Computer Management.” From this menu, select “Disk Management,” then right-click on the USB port item, which might be designated as a removable disk or simply appear blank. Right-click on this list item and type in a letter designation that has not been used by the computer’s other disks, such as M or N. This should help your computer identify and access its USB port.


Damaged Cable


A damaged USB cable or connector can also cause a computer to lose access to its USB ports when a peripheral device attempts to connect to the computer. You can identify USB cable damage by inspecting the areas where the wire and connector meet. Cable damage is often caused by removing the connectors by tugging on the cable instead of firmly grasping it by the connector. If a damaged USB cable is the cause of your computer’s inability to access its USB port, you should replace the cable.

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